FAQ: I have e-mailed you but have not received a response

If you have emailed us and have not received a response or are otherwise having trouble contacting us please please see our Contact Us page.

Also make sure you check your spam / bulk mail folder and report our response as not spam if you find it there.

You can also call 530-924-4441 and leave a message if you are unable to reach us by email, please be sure to include relevant details like order number and why you are calling. We will not call you back if your message just says call me or otherwise indicates it is a sales / telemarketing call.